For those graduate students who will remain resident during the summer, the information below provides details of the provision available over the Long Vacation 2022. You might want to keep this message somewhere handy, bookmark it or print it out for convenience.
Academic administration, student support and accommodation
- Academics: For any questions about academic administration or matters related to deadlines or examinations, please contact the Graduate Administrator, Sarah Twinn, at graduate@balliol.ox.ac.uk.
- Accommodation: For matters relating to accommodation, please contact the Deputy Domestic Bursar, Keeley Mortimer, at keeley.mortimer@balliol.ox.ac.uk in the first instance.
- Funding and support: For guidance and support relating to welfare concerns, disability and finance, please contact the Student Finance and Support Administrator, Fiona Chippendale, at student.support@balliol.ox.ac.uk.
Medical care and welfare resources
- Medical care: During the Long Vacation, the College Doctor at 19 Beaumont Street can be contacted directly for any medical needs: 01865 271501. If you need urgent medical advice outside normal GP surgery hours (or think you need to see a doctor urgently), please phone 111 for 24-hour medical advice and urgent assessment. Your call will go to an NHS team of advisers who can give you the healthcare advice and may direct you to an out-of-hours GP for further advice or an appointment, or to other medical services. For more information, please see NHS/how to use 111.
- Welfare support: The College’s Acting Welfare Lead is Fran Wright, and she can be reached at welfare@balliol.ox.ac.uk. In addition, the College’s Welfare and Wellbeing page includes details of all the welfare resources available across Oxford, including University Counselling Services and the Sexual Harassment and Violence Support Service.
- Out-of-hours: If you have any reason to believe that you may be a risk to your own safety, you should contact 111 or the College GP at 19 Beaumont Street (01865 240501). If you feel you are in need of support or someone to speak to immediately, there are also emergency resources available to Oxford students including Nightline (tel. 01865 270270) and the Samaritans (email jo@samaritans.org). You can also contact the urgent NHS Mental Health Advice Line (Oxfordshire): 01865 904997.
Everyday life at the Graduate Centre
- Emergencies: For any emergencies related to the Graduate Centre, Holywell Manor Lodge is staffed 24 hours a day: the Porters can be reached at 01865 271501 or at hmlodge@balliol.ox.ac.uk.
- Noise concerns: Even in the summer, many of us are still busy researching, running experiments, and working to writing deadlines. As the summer heat means everyone’s more likely to keep windows open in the night, please do be mindful of avoiding disruption to others in the evening, especially if you are on the Master’s Field or in Holywell Garden.
- If you have any concerns about noise disruptions, the easiest and most effective thing to do is simply call or email the Lodge (01865 271501 or hmlodge@balliol.ox.ac.uk). The Night Porters will be able to give a kind nudge to your fellow students and, most importantly, they will be able to liaise directly with any Summer School or Conferences guests if applicable.
- Maintenance: Maintenance requests should be logged via the Maintenance Department’s ticketing system.
- Non-urgent matters: For non-urgent questions related to everyday life at the Graduate Centre, please contact one of the APs: Hermann Koerner or Holly Hunt. If you have a question that is better directed to the MCR Committee, please get in touch with the MCR President, Daniel Wilkinson.
Please remember that College staff normally take leave at various points over the summer, especially in August, so please factor that into any planning, particularly if it relates to time-sensitive requests about accommodation or academic administration.
Professor John-Paul Ghobrial, Praefectus, July 2022